Terms & Conditions

Mega Treks & Expedition is government-registered trekking company in Nepal. We have over a decade of experience within the Nepalese tourism sector and specialize in organizing tours, treks, mountaineering expeditions and other adventures within Nepal. Our aim is to introduce our guests to the wealth of activities that are available, whilst respecting the local cultures, eco-systems and at the same time maintaining a high quality of service

Go through our terms and conditions carefully before booking your trip with us!

GENERAL BOOKING CONDITIONS
For Nepal, Tibet and Bhutan Tours. A photocopy of your valid passport and a 20% deposit of the total cost of the trip should be provided to us by you while booking the trip. The 20% deposit amount is non-refundable.
The remaining amount can be paid upon your arrival in Kathmandu before you set out for your trek/tour.

Note: In case of Bhutan and Tibet tours, you need to pay the balance amount 1 month prior to your departure date in terms of flying those countries directly. We reserve our right to cancel your trip if you could not make your payment within our stipulated time.

MODE OF PAYMENT
You can make the payment either by wire transfer or via credit card.

SWIFT/ WIRE TRANSFER
Pay to: Mega Treks & Expedition Pvt. Ltd
Current A/c: 057 001 0058 071
Paying Bank: Mega Bank Nepal Ltd
Account Type: Foreign Currency (USD.)
Branch: Thamel
Bank Street Address: Thamel, Kathmandu, Nepal
SWIFT CODE: MBNLNPKA

Note: Bank service charges related to submitting a deposit are the responsibility of the client. For Bank Transfers, your invoice confirmation will be sent once we verify receiving the funds. The cost of the transfer of the money via the central bank or any middle bank will not be covered by us; those are not affiliated to the total amount that you would pay to us for the tour.

THROUGH CREDIT CARD: For credit card payments, 3.5% extra will be levied to you for a credit card processing fee.

RISK AND LIABILITIES
All of the Nepal, China and Bhutan tours are conducted under the strict rules and regulations of the tourism board of the respective country. We are not liable for any changes or cancellations of the trip under unavoidable circumstances like change in the rules and regulations of country, any government restrictions, natural disasters, political instability, cancellations of flights, delays, sickness or accidents, breakdown of vehicles, etc. Any extra cost incurred due to such circumstances shall have to be borne by the clients themselves. Therefore, travel insurance is highly recommended.

LAST MINUTE BOOKING
We even accept last minute booking. You can book a trip to Nepal 3 days prior to the trip departure dates. However, last minute bookings may not be acceptable in case of Bhutan or Tibet trip.

POSTPONE THE TRIP
A written notice should be sent to us 30 days prior to the trip departure date.
In case of postpone of Nepal tour, minimum USD 100 will be charged as a current trip cancellation charge and the remaining amount will be transferred for the postponed trip.
In case of the postponement of Tibet and Bhutan Tours, trip cancellation charges will be charged as per the trending market rate of those countries. It solely depends upon the ongoing policy of our agents in Tibet and Bhutan. For now, 20% and 50% of total trip cost will be charged in case of postponement of Bhutan and Tibet trip respectively.

TRIP CANCELLATION POLICY (NEPAL)
In case you intend to cancel your trip for any reason, you need to write it to us 14 days prior to your trip departure date. We shall approve it as cancelled only after receiving a valid written notice from the client.
As per our policy, the 20% deposit amount is non-refundable therefore, in case any occurrences arise that you might need to cancel the trip, we rather recommend you to postpone your trip against of cancelling it. Since doing so will deduct USD 150.00 from your advance deposit as the postpone fee and remaining amount after that deduction will be transferred as your balance amount for your next trip with us.

TRIP CANCELLATION (BHUTAN)
A valid written notice of cancellation should be provided 30 days prior to your trip departure date. In case you cancel your Bhutan tour, 20% of the trip cost will be charged as a cancellation charge. The amount is non-refundable.

TRIP CANCELLATION (TIBET)
A valid written notice of cancellation should be provided 30 days prior to your trip departure date. In case you cancel your Tibet tour, 50% of the trip cost will be charged as a cancellation charge. The amount is non-refundable.

INCOMPLETE TOUR
We are not liable for any refunds in case of any incomplete tour, trek or expedition whatever the reason from customer’s side.

UNFORESEEN CIRCUMSTANCES
If your trip gets cancelled due to any unforeseen circumstances like natural disasters, war or unfavorable climatic conditions, we will arrange another trip for you. So, even if your trip won’t be the one you had chosen, your money will not go in vain.

PRICE CHANGING
We reserve our rights to change the price under various circumstances. Though our actions will be reasonable, like in case of circumstances such as drastic changes in the exchange rate, inflations or government actions, we are not liable to answer anyone for our actions.

TRAVEL INSURANCE
It is mandatory to have a comprehensive travel insurance package to all our clients to join any of our adventures. The insurance must cover all the medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of gears and natural calamity, theft of or damage to baggage and personal effects.

FLIGHT DELAY/CANCELLATION
Flight delays and cancellation are likely to happen often during bad weather conditions in remote areas, particularly in the Everest region, the Annapurna region, Dolpo, Simikot and Jumla region. Therefore, it is advisable to carry some extra money to buy food and accommodations in case of delays. Mega Treks & Expedition will not be responsible for any of the additional expenses. Therefore, please plan accordingly.

CHANGES IN TREKKING ROUTE/ITINERARY
It may be necessary due to weather, local transport or various other reasons to make changes to your itinerary/route. Mega Treks & Expedition reserves the right to do so – at the discretion of the group leader. No refunds will be considered on the basis of itinerary/route changes.

DURING THE TOUR
In case you commit any unlawful act during your tour and you are compelled to leave Nepal, Mega Treks is not liable for any kind of refunds.

FITNESS AND HEALTH REQUIREMENTS
We recommend all participants take regular exercise before their trip. For trekking trips we require that you undergo a medical examination and consult with a doctor. If you suffer from severe heart, chest, muscular or respiratory disorders, are a severe asthmatic or have high blood pressure we strongly advise against joining a trek. If your doctor does not deem you fit enough to undertake a trek we will refund your deposit in full after you submitting us the certified documents.

WARNING
Our terms and conditions are applicable only if you book your trip with us directly. If you book your trip with us through any agents or third party, you shall be liable to their terms and conditions.